Educational licenses: Arkio 2.3 and Arkio web

If your school already uses Arkio with a legacy educational license, we recommend continuing to use Arkio 2.3 on PC and Meta Quest for your existing teaching, model import and VR workflows.

Arkio Web introduces our new AI features. Your legacy educational license and access to Arkio Web are handled separately.

Can we keep using our existing educational license?

Yes. Your existing educational license continues to work in Arkio 2.3 while it remains active during the transition to Arkio 3.0. You do not need to buy a Web plan to continue using your active legacy license.

Which version should we use for classes and importing models?

For existing educational workflows, we recommend Arkio 2.3 on PC and Meta Quest, especially when importing models from your design software and reviewing them together in VR.

Continue using the Arkio 2.3 import instructions and the features available under your educational license.

Does our educational license unlock Arkio Web?

Your legacy educational license applies to the installed Arkio 2.3 apps. It does not automatically activate a paid Arkio Web plan or provide AI credits.

Signing in with your educational email address does not convert your legacy license into a Web plan. See Arkio Web plans and legacy 2.3 licenses.

What do Education Ambassadors receive?

Education Ambassadors get early access to Arkio Web for educational use and extra free AI credits to explore its features with students.

These benefits are provided through the Ambassador program and are separate from a standard legacy educational license. Your invitation confirms the access and credit allowance available to your institution.

Ambassadors help shape Arkio for education by sharing classroom experiences, student projects and feedback. Learn more about the Education Ambassador program.

Why does Arkio Web ask us to buy credits or choose a plan?

Arkio Web separates AI usage from access to plan features. AI actions consume credits, while some capabilities require a particular plan.

Your Arkio 2.3 educational license does not supply these Web entitlements.

Can students and teachers try the new AI features?

Yes. You can buy an AI credit pack to try the features without a subscription, or choose a paid Web plan with a monthly credit allowance.

Educational users can use the same available launch offers as other Arkio users. See current plans and offers for details.

Can we import our design models into Arkio Web?

Yes, but the required plan depends on the import format. Professional integrations with Revit, Rhino, SketchUp, Archicad and Navisworks require Web Pro or Team. Buying an AI credit pack alone does not unlock those integrations.

For your existing educational import workflow, continue using Arkio 2.3 with your active educational license. See the plan comparison for Web import support.

Can we use our existing models and projects in Arkio Web?

You can bring models from your design software into Arkio Web using the updated Arkio plugins and Arkio 2.3.3 for Windows. Connect the Windows app and Arkio Web to the same Arkio Cloud group to transfer these model imports. Professional plugin imports require Web Pro or Team, or equivalent access provided through your educational arrangement.

This transfers imported models; it is not the same as transferring a complete Arkio project, its editing history or a live collaboration session between versions.

For ongoing classes and VR sessions, continue using your existing projects in Arkio 2.3 on PC and Quest. See Import and export models in Arkio Web for the supported model import workflow.

Do we need AI credits to use Arkio 2.3?

No. Your existing Arkio 2.3 modeling, import and VR workflows do not use Arkio Web AI credits.

Will there be educational plans for Arkio Web?

We are still defining our educational offering for the new version of Arkio. We do not yet have general Web education plan details or availability to announce.

For now, educators who want to explore the new AI features can use the available Web plans and credit packs.

What should we do if our educational license expires or stops working?

Check your license details and contact the person who manages Arkio at your institution. If you need help with activation or renewal, contact support@arkio.is with your institution’s name, the email associated with the license and a description of the issue.

Please contact us before purchasing a Web plan solely to resolve an existing educational license issue.